SMART GOVERNANCE IN THE CAPITAL CITY OF WARSAW WITH THE USE OF ICT AND GEOINFORMATION TECHNOLOGIES

Abstract. The article presents the results of work carried out as part of the “Objectives of the SMART CITY program in the capital city of Warsaw” project run at the request of the Digitisation Bureau of the Warsaw City Hall by a design team from the Warsaw University of Technology in cooperation with Comtegra S.A. company. The first part shows the analytical assessment of systems, services, and solutions used in Warsaw in September and October 2017 as well as a SWOT analysis of weaknesses, opportunities, and threats of transforming Warsaw into a smart city. The second part of the article presents reasons and objectives of the transformation, as well as a general conceptual framework for Warsaw as a smart city. The study focuses on describing the critical processes that should take place in the structures of the city; principles and future directions for the model of organisation: services and solutions, actions and assistance that are already in progress or will be undertaken in the first stages of transforming the capital city of Warsaw into a smart city. The solution proposed by the authors of the article below concerning the transformation of the Polish capital into a smart city is currently being implemented by the City Hall of Warsaw in cooperation with Deloitte.